Shipping & Ordering
STANDARD SHIPPING ARE FREE IN AUSTRALIA WITH ALL ORDERS*.
International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from us, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. We do not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Orders take between 7 - 21 days depending on where in the World you are.
Due to high volume during any holiday season, please allow extra time for us to process your order during this time. Thank you for your patience! Please note: All discounted items are final sale. For other times Orders will be processed and dispatched as per normal.
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you have received your items, you may send them back for a refund as long as they are unopened in original packaging.
Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or cancelled.
If you have any other questions, please feel free reach out to our Customer Service team on our ‘CONTACT US’ Page.